Terms of hire

Bookings are confirmed once payment is received (or, for trade accounts, once we’ve accepted your purchase order). Prices include VAT and standard delivery within our covered area.

We’ll deliver in your booked time slot (AM 7:00–13:00 or PM 13:00–18:00). If we can’t reach the address (vehicle blocked, no safe drop point), we may need to reschedule and charge a wasted-trip fee.

General waste, wood, metal, plastics and inerts (rubble, soil) are all fine. Please do not put fridges, freezers, asbestos, tyres, paint, solvents, batteries, gas bottles or clinical waste in the skip — these need separate handling. If unsure, call us.

Skips must be filled level — not above the rim. We may refuse to lift an overloaded skip until it’s reduced, and any extra weight is charged at the prevailing tipping rate.

Standard hire is up to 14 days. Extensions are charged at £6.50 per day; let us know in advance.

If your skip is on a public road or pavement, a council permit is required. We arrange this on your behalf — see our Permits page. The customer is responsible for ensuring the cones and lights stay in place during the permit period.

We do everything we can to place the skip safely, including taking photo proof of placement. We can’t accept liability for damage caused by access instructions that turn out to be inaccurate (e.g. concealed drains, soft tarmac).

Cancel at any time up to 24 hours before your delivery slot for a full refund. Inside 24 hours, a £25 admin fee applies if we’ve already loaded the route.

For anything to do with your hire — delivery, collection, queries, complaints — contact us on 01242 000 000 or hello@montpellier-skips.co.uk.